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This feature is experimental.User impersonation is behind a feature flag. Reach out to support to enable it for your organization. Learn more about Feature Maturity Levels.
User impersonation allows organization admins to temporarily view Lightdash as another user in their organization. This helps troubleshoot user-specific issues like permission problems, data access questions, or UI concerns without requiring the user’s credentials.

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How it works

When you impersonate a user:
  • You see Lightdash exactly as that user sees it, including their permissions, spaces, and data access
  • A banner appears at the top of the screen indicating you’re impersonating someone
  • All actions are logged for audit purposes—Lightdash logs the start and end of each impersonation session, and every request made while impersonating includes both the impersonating admin’s userUuid and the impersonated user’s userUuid
  • You can stop impersonation at any time by clicking the button in the banner

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Who can use impersonation

Only organization admins can impersonate other users. You cannot impersonate users outside your organization.

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Starting impersonation

  1. Go to Settings > Users & Groups
  2. Find the user you want to impersonate
  3. Click the … menu next to their name
  4. Select Impersonate user
Start impersonating a user
You’ll immediately switch to viewing Lightdash as that user, with a banner indicating the active impersonation session.
Impersonating a user

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Stopping impersonation

Click the Stop impersonating button in the banner at the top of the screen. You’ll return to your normal admin view.